If the product you purchased was correctly marked but did not contain a code, or if you experience a code redemption issue, please submit a support request, here. You will not be able to unlock digital rewards unless you have purchased the appropriately marked products. Only specially marked Pokémon TCG products contain codes that can be redeemed in Pokémon TCG Live or on the website. I bought a Pokémon TCG product at the store and there is no code in it.
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